Refund Policy

1. Eligibility for Refunds

We offer a 24-hour satisfaction guarantee for new services. If you are not satisfied with your purchase, you may request a refund within the first 24 hours of service activation.

2. Non-Refundable Items

• Cryptocurrency payments are strictly non-refundable.
• Dedicated servers and domain registrations are non-refundable.
• Accounts suspended for TOS violations are not eligible for refunds.
• Renewal payments are non-refundable.

3. Refund Process

To request a refund, please open a billing ticket through our support portal. Approved refunds will be processed back to the original payment method within 5-10 business days.

4. Credit Balance

Alternatively, you may request that your refund be issued as an account credit, which can be used for future invoices and is applied instantly.